Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
The items on offer are partly commissioned by commercial and private collectors, who are sold by SUPPAN EDITION as a seller in their own name and for the account of the owner. SUPPAN EDITION sometimes acts as an intermediary between the seller and the buyer. Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate. We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited. We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
PRICES AND CURRENCIES
All quoted prices, which are not marked with the symbol *), are the sales prices including all taxes, exclusive delivery charges or extra orders. For the goods marked with the symbol *), the statutory value added tax is stated separately. All prices are quoted in Euros and are carefully checked at SUPPAN EDITION, subject to possible errors. Discounts or promotions are offered subject to availability and may be changed or discontinued at any time by SUPPAN EDITION. Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
ORDER AND DELIVERY
Orders and deliveries are made worldwide. SUPPAN EDITION reserves the right, however, to exclude buyers from those countries in which objects of any kind, may not be exported. The presentation of the products at SUPPEN EDITION does not constitute a legally binding offer, but rather a non-binding online catalog, subject to availability. It should be noted that the goods offered by SUPPAN EDITION can no longer be available at the time of viewing the website.
By placing an order, the user makes a binding purchase via the goods contained in the shopping cart. Immediately after submitting the order, the user will receive an automatically generated confirmation, subject to availability. If the user has ordered and has already paid for goods that were no longer available at the time of the order, the invoice amount will be refunded within 14 days, without any deduction. The dispatch of the ordered commodity takes place after receipt of the payment. SUPPAN EDITION strives to send the ordered goods to the user as quickly as possible. Unless otherwise stated, the normal delivery time within the European Union is 5 - 10 working days, but not longer than 30 days from the conclusion of the contract.
SHIPPING AND SHIPPING COST
SUPPAN EDITION ships orders only insured and by parcel service or forwarding with the shipping partners. The shipping costs stated in the order include transport, packaging and insurance. For orders with large dimensions or heavy weight, the delivery is handled by a qualified forwarding company. The buyer is informed in the course of his order of the resulting costs. In case of damage, the liquidation will be carried out by SUPPAN EDITION.
IMAGE AND BRAND RIGHTS
All image, copyright and trademark rights for the website's own content (such as graphics, texts, databases, moving images, etc.) are owned by SUPPAN EDITION or our business partners. Reproduction and distribution of this content and / or use of trademarks and other content without the express consent of SUPPAN EDITION is not permitted.
In the case of material and legal defects of delivered new goods, SUPPAN EDITION shall be liable in accordance with the relevant statutory provisions of the General Civil Code (ABGB).
If the customer/buyer is a consumer, the warranty rights for used goods deviate from the general, two-year warranty period within one year. If the customer/buyer is not a consumer, the warranty period deviates from the general warranty period and is one year for new goods, for used goods half a year, in each case from the time of the transfer of risk.
Consumers have the right to revoke a valid contract within 14 days without giving reasons. The cancellation period begins on the day on which the buyer or a third party commissioned by the latter has taken possession of the goods by the transport company/delivery agent. In order to make use of the right of withdrawal, the buyer is obliged to contact
Galerie Suppan Fine Arts
1010 Vienna, Austria
by e-mail or registered mail to inform SUPPAN EDITION of the decision to cancel the contract. This application for withdrawal must be expressly designated as such and must include the invoice number, article number and artist name / title of the purchased work. The goods must be returned in the condition in which they were delivered by SUPPAN EDITION for shipping, unused and in their original packaging, within 14 days of receipt. All custom made items are non-refundable. SUPPAN EDITION can not be held liable for damage to goods that have arisen after receipt of the delivery and can not accept returns of goods that have been damaged after shipment. The sending of a damage report including photo documentation to SUPPAN EDITION is obligatory. Returns will be processed by SUPPAN EDITION within 30 days of receipt. The return can be done by post or by the assigned forwarder, including insurance coverage. Returns include all risks such as damage, loss or theft of the sender/buyer.
SUPPAN EDITION uses the data of the user for the fulfillment of the contract and strictly according to the legal regulations. As part of the ordering process, the following data is stored:
First name, last name, e-mail address, street, postal code, city, phone number and date of birth.
The e-mail address is required to process the order. The telephone number is required to contact the customer/buyer in case of queries and information about the order, as well as in case of withdrawal by the customer/buyer, possibly also through the SUPPAN EDITION-appointed parcel courier or forwarder. The date of birth is needed to determine the age of the customer / buyer.
Detailed information can be found under Privacy.